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The Woodlands (Houston), Texas, December 2017 … BENCHMARK®, a global hospitality company, has named Lorena Chappell director of sales and marketing for Hotel Contessa, a Benchmark Resorts & Hotels property located on the Riverwalk in historic San Antonio, Texas.  Troy Mathews, general manager, made the announcement.

"It is with great pleasure that I welcome Lorena to Benchmark and to our hotel,” said Mr. Mathews.  “She comes to us with vast knowledge of the Texas hotel market, and important leadership skills and experience in sales and marketing, which will be of great value to our property.”

Lorena Chappell was most recently director of sales and marketing for the Sheraton Austin Georgetown Hotel & Conference Center of Georgetown, Texas.  Prior to this she was director of sales and marketing for W San Diego.

Ms. Chappell has previously held leadership positions in sales and catering for several luxury properties, including The Houstonian Hotel of Houston, Texas, and properties within the InterContinental, Four Seasons and W Hotels brands.

A native of Guatemala City, Guatemala, Lorena Chappell attended Universidad Rafael Landivar in Guatemala City.  She is relocating to San Antonio.

About Hotel Contessa

Nestled in the heart of downtown San Antonio on the banks of the famed Riverwalk, the AAA Four Diamond Hotel Contessa reflects the rich heritage of 20th century Spain, embracing its unique architecture, hospitality and cuisine.  The 12-story hotel features 265 luxurious suites, 10,000 square feet of meeting and event space, a Woodhouse Day Spa, fitness center and a heated, outdoor rooftop swimming pool.  Its restaurant, Las Ramblas, offers intimate riverfront dining, while the hip Cork Bar offers an array of signature, hand-crafted cocktails.  Hotel Contessa is managed by Benchmark Resorts & Hotels® and is located at 306 W. Market Street.  For reservations and information visit or call 866-435-0900.  To become a fan on Facebook visit or follow on Instagram at

About Benchmark Resorts & Hotels®

Benchmark Resorts & Hotels® features the finest in lodging, dining, recreational and meeting accommodations.  Featuring unique and distinctive properties renown for exceptional service and for creating unforgettable memory-making experiences, it is the signature portfolio of BENCHMARK®, a global hospitality company, which has been a leading US-based hospitality management company for nearly 40 years.  Many Benchmark Resort & Hotels' properties are certified by IACC, the association that represents the finest meeting venues and services globally, and many have also been recognized with the coveted Benchmark Conference Centers® certification of meeting excellence.  To become a fan on Facebook, visit  Follow us on Twitter at, on Instagram at, and on Pinterest at

Contact: Ken Ellens / 201-758-2864

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